Ask The Experts – Deliver Exceptional Customer Service
This session of Ask the Experts will focus on revenue generation through the act of providing high-level customer service. Did you know that providing great customer service retains customers, prevents business failure, and reduces employee turnover? This month we’re joined by experts Lynn Ramos from Lineage Logistics and Tyler Russell from the Better Business Bureau to cover internal and external customer service. Those who directly serve customers, as well as those who oversee a customer service team, should find benefit in this session.